Terms of service

DiamondDecals Terms of Service

Welcome to DiamondDecals, where we take pride in delivering custom-made decals tailored to your unique preferences. To ensure a transparent and positive experience for our valued customers, please review the following Terms of Service.

1. Order Acceptance: By placing an order with DiamondDecals, you acknowledge and agree to these Terms of Service. All orders are subject to acceptance and availability. We reserve the right to cancel or refuse any order at our discretion.

2. Custom-Made Decals: Our decals are meticulously crafted and made to order based on your specifications. Due to the personalized nature of our products, all sales are final, and we do not accept returns. We appreciate your understanding of this policy.

3. Order Processing Time: We strive to process and package your order promptly, usually within a few business days. However, processing times may vary based on order volume, and we appreciate your patience during peak periods.

4. Shipping and Delivery: For information on shipping and delivery, please refer to our Shipping Policy. We use CourierPost for reliable and secure shipping services. Once your order is dispatched, you will receive tracking information to monitor the delivery status.

5. Communication: We encourage open communication with our customers. If you have any queries or concerns, feel free to contact us through Instagram or Facebook by clicking on the icons at the bottom of this page. We aim to respond promptly to ensure your satisfaction.

6. Intellectual Property: All content, including designs, logos, and images, on the DiamondDecals website is the intellectual property of DiamondDecals. Unauthorized use or reproduction of any content is strictly prohibited.

7. Privacy Policy: For information on how we collect, use, and protect your personal information, please refer to our Privacy Policy.

8. Changes to Terms of Service: DiamondDecals reserves the right to update or modify these Terms of Service at any time without prior notice. It is your responsibility to review these terms periodically.

9. Governing Law: These Terms of Service are governed by the laws of New Zealand. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of New Zealand.

Thank You for Choosing DiamondDecals: We appreciate your trust in DiamondDecals. By continuing to use our services, you agree to abide by these Terms of Service. If you have any questions or require further clarification, please do not hesitate to contact us.

Happy Shopping!

Sincerely,

The DiamondDecals Customer Service Team